Booking confirmed

Your commercial consultation is booked

The time you chose and an add-to-calendar link are in your confirmation email. Add it to your calendar now, then watch the first video: it tells you what to bring.

01

Check your email

The time you chose is in your confirmation email.

02

Add it to your calendar

The link is in the same email.

03

Watch the first video below

The floor, the power and the timetable, from James.

Before your call

Four short videos to watch before your call

Hours, people, private or open?

Your date, and stock, on the call

Commercial-grade Harvia, runs all day

Support package: get it in writing

What to have ready for a commercial floor

  1. 01

    Floor dimensions and any height limit

    With photos of the room.

  2. 02

    Power available

    Single or three phase, a spare circuit, and whether hardwiring is possible where the unit goes.

  3. 03

    Water and drainage

    If an ice bath is in scope.

  4. 04

    Your timetable

    Hours a day, sessions, people per session, and whether it runs as private sessions or an open come-and-go area.

  5. 05

    The date you need it running

    And any date the unit must be in by.

Fitting it out for a client? Get two things from them: the hours the room runs, and how many people at a time.

The call itself

  1. 01

    Somewhere quiet

    Away from the floor if you can.

  2. 02

    Phone charged

    And with you at the time you chose.

  3. 03

    Not driving

    Pull over, or pick another time.

  4. 04

    The list to hand

    The floor, the power and the timetable.

  5. 05

    Whoever runs the floor or signs it off

    On the call with you, or on speaker.

After the call

In writing, before any deposit

  • After the call we build a free 3D floor plan of your wellness space with the sauna and cold units placed.
  • Your written quote, with delivery and assembly on it, written so you can send it to whoever signs it off.
  • Your spec sheet and the technical drawings for your model come with your written quote.
  • Your terms and the commercial warranty term for your units.
  • Then a deposit secures your stock.

From your date to a running floor

Then it is delivered, our own team assembles it, your electrician connects it, and it is running.

  1. 01Your date, and stock, on the call
  2. 02Free 3D floor plan
  3. 03Written quote, spec sheet, drawings
  4. 04Then a deposit secures your stock
  5. 05Delivered, assembled, running

Before your call

What operators ask once they have booked

Who calls me, and when?

One of our team calls you at the time you chose and introduces themselves by name. The time and an add-to-calendar link are in your confirmation email.

Should my electrician, my business partner or the person who runs the floor be on the call?

If they are easy to get on, yes. Your electrician can answer the power questions in one go, and whoever runs the floor knows the hours and the numbers. If that is hard to arrange, take the call yourself and we will send everything in writing for them.

What will my electrician need to know?

Whether the supply is single or three phase, whether there is a spare circuit, and whether hardwiring is possible where the unit goes. Your spec sheet and the technical drawings for your model come with your written quote.

What if I miss the call, or need to move it?

The link in your confirmation email moves it. Pick another time that suits and we will call then. If you miss it, we will try again and leave you a message.

What is on the quote, and what is not?

Your quote covers the units, delivery, assembly by our own team, your terms and the commercial warranty term. Your electrician makes the electrical connection, and any building or drainage work on your side sits outside the quote.

What happens if something goes wrong after we have paid?

You get a named contact and your commercial support package in writing before any deposit. Parts and service are handled locally, so a fault does not take your floor out for weeks.

Harvia sauna control panel showing temperature and ready time

Need another time? The link in your confirmation email moves it.